* Extremely welcoming and friendly staff in the reception, they offered Arabic coffee during the check-in process. * The receptionist upgraded the King Suits to the Executive Suite for free enabling a bigger room with better facilities and access to the Executive lounge which offers light meals, drinks, and desserts. * The suite has a city view which adds a great flavor to the overall experience, providing a desk, small entry with 2 sofas, a dining table, coffee machines with capsules, and a minibar. * They offered a big plate of fruits as a nice welcoming gesture with chocolates and snacks in the minibar. * The breakfast buffet is amazing with a variety of cuisines (oriental, intercontinental) vegetables, fruit, drinks, wonderful bakeries, fava beans, beacon meat, omelet, super egg station, liver, fajita chicken, and many more... * The health club is world-class with many equipment and machines (treadmills, ellipticals, cycles) and many more... * The swimming pool is clean, warm, and big, it has many levels to cover all ages. * Hot and Cold Jacuzzi are available in the swimming pool area with many facilities such as showers, towels, lockers, etc...
Muhammad
2024년 2월
My stay at Mövenpick hotel was fantastic. The hotel surprised me with a free upgrade to a spacious, clean, and comfortable room. The food was delicious, especially the Mövenpick beef burger that melted in my mouth. The staff was courteous and helpful, and I want to thank the receptionist Atheer Alharby for her excellent service. She was very attentive, professional, and friendly. She made me feel valued and welcome, and she even gave me a free late check-out option that was very convenient. I highly recommend this hotel to anyone visiting Al Qasim.
Faisal
2024년 1월
The welcoming atmosphere and comfort of the room The young ladies and gentlemen at the reception and registration desk were amazing Special thanks to Shatha and Ethar (if I did not got the name wrong) they were so kind, general and concern about guest comfort
Rania
2023년 12월
The breakfast is good, I like it and fresh about the salad, fruit, beans and eggs, it is far from the lively street of the city and there are no facilities nearby, but the building is very nice.
Maath
2023년 8월
The hotel location Staff Quietness Cleanness Breakfast I would like to send my special thanks to Mr. Suliman and Mr. Abdulmalek for their quick response toward the maintenance issue. It is my gratitude to thank the hotel family for their free upgrade and providing services. The complementary was so nice. I hope to fix HD plug and I am sure they will do it.
Abdullah
2023년 2월
Thank you for your hospitality, and special thanks to the reception team especially Mr. Bassam. I had a great experience and he was very helpful and kind. Thank you all
Abdullah
2023년 12월
The rooms are modern and well furnished, the bed is comfortable and you get a wide choice of pillows. The facilities are well maintained. The breakfast buffet is good and the top view restaurant offers some tasty dishes from abroad. The staff is extremely nice and helpful, that is a great plus.
Federico
2023년 10월
Outstanding and friendly staff. Extremely welcoming and willing to provide all help - specially the reception staff. The two smart young Saudi ladies and the Saudi gents - specially Mr Bassim are real hoteliers with a definite future in the trade. I hope to visit again with family.
Mohamed
2022년 7월
Excellent location, clean, friendly staff except the gym body building guy
Hossam
2024년 1월
The service was very pleasant and included many unexpectable things like free mini bar and complimentary fruits! Many thanks to hotel team!
Aleksandra
2024년 2월